boasting a history spanning back 190 years Tenmaya is a respected, Okayama-original department store loved by local residents. This convenient shopping destination offers everything from leading brands from around the world to Okayama Prefecture’s own fruit, cosmetics, clothing, daily goods, and food. Tenmaya also offers one-stop tax exemption counters (5F and BF) that cover not only the department store but also some 30 stores in nearbyOmotecho Shopping Street, making it easy for visitors to receive their tax exemptions for all their shopping all at once.

Credit cards,cash cards and QR code payment that can be used

<Cosmetics>
Find more than 20 famous cosmetic brands from Japan and overseas.
Shiseido Cle de Peau Beaute, SK-II, DECORTE, THREE, POLA, etc.

<Jewelry>
A variety of Japanese brands representing Japanese quality such as MIKIMOTO and SEIKO, and world-famous brands are available.
OMEGA, SEIKO, MIKIMOTO, etc.

<Fruits>
Okayama is known as the ”Sunny Country” because of its warm climate. We are also known as the “Fruit Kingdom”, where various delicious fruit such as white peaches,
Muscat grapes, and Pione grapes are harvested. The fresh fruit parfait is very popular.

Cosmetics

clé de peau BEAUTÉ
Hydro-Softening Lotion
170ml
¥11,340
A multi-benefit softening lotion that helps protect skin against dryness.

Hydro-Clarifying Lotion
170ml
¥11,340
Lotion that helps protect skin against dryness and provides a luxurious hydrating treatment.
COSME DECORTÉ
Moisture Liposome 60 mL ¥14,580 40 mL ¥10,800 Apply this serum after washing your face to experience an amazing moisturizing effect. 0.2 µm diameter microcapsules of phospholipid penetrate the stratum corneum, and make dry skin moist, smooth and firm. Decorté's No. 1 moisturizing toner "Moisture Liposome" is recommended for all women who are concerned about dryness, dullness, and rough skin, etc.
 
POLA
B.A Lotion
120ml
¥21,600
A rich treatment lotion that instantly nurtures your skin and creates a firm, smooth complexion.

Jewelry

MIKIMOTO
Pearl necklace
Since successfully cultivating pearls in 1893, MIKIMOTO has reigned as Japan’s top jeweler creating unwavering beauty.
The high-quality materials, traditional delicate techniques, and sophisticated designs have opened the doors to Japan’s modern jewelry history, and brought true elegance for the world.
LONGINES
Record collection
Men’s: L2.820.4.11.6
Ladies: L2.320.4.11.6
Men’s: ¥272,160
Ladies: ¥251,640
Authentic Swiss watchmaker with a tradition of history extending more than 180 years.
Grand Seiko
Heritage Collection
SBGH205
¥669,600
Japan’s premiere manufacturer of Made in Japan watches.

Sweets

Koeido Honten
Kibi Dango Dumpling
10-piece set
¥432
“Kibi dango dumplings” are a favorite gift from Okayama. The chewy texture is popular.
Komoyo
Hareruno Matcha
5-piece set
¥648
Enjoy the bitterness and flavor of matcha with this popular local manju dumpling.
Bashoan
Dried Sweets
1 piece
¥76~
Colorful sweets represent the seasons of Japan.
Enjoy Japanese sweets having a sophisticated sweetness and gentle texture.

Sozai Side Dishes

Ginza Hageten
Tempura
Tendon with 6 pieces of tempura
¥500
Enjoy tempura from the famous “Ginza Hageten”, one of Japan’s finest tempura restaurants. Freshly prepared tempura features seasonal ingredients filled with umami flavor.
Yozushi
Sushi
Nigiri 8-piece set
¥1,080
Photo shows Tokujo Special Nigiri ¥2,700
The Seto Inland Sea, where Okayama is located, has strong currents that bring rich nutrition and bait, making. The fish caught here is delicious, with firm flesh and strong umami. Enjoy “Nigiri Sushi” made with delicious fresh fish from Okayama.
Fukuran
Sukiyaki Lunch Box
One serving
¥1,001
Osozai deli shop produced by a long-established meat shop in Okayama. Osozai dishes and bento lunches, including kushi-katsu, sandwiches, and sukiyaki lunch box, are prepared with select ingredients.

Sake, Wine

Muromachi Shuzo
Kyoku-daiginjo MUROMACHI JIDAI
720 ml
¥5,400
MUROMACHI JIDAI is made of 100% Omachi rice, and has been awarded 1st place at various international Liquor Contests, such as MONDE SELECT.
Funao Winery
Muscat of Alexandria Sparkling Wine
720 ml ¥3,751
Muscat of Alexandria is praised as the queen of fruit.
Large Muscat grapes, of the highest quality, create a sharp yet refreshing taste in this rare and extravagant wine.
Asahi Shuzo
DASSAI 23
720 ml ¥5,400
Featuring ultra-polished “Yamada Nishiki”, known as the king of rice for Japanese sake.
Enjoy the delicate aroma and stunning length of finish.

Fruit

FRUITS-J
Shimizu White Peaches (from Okayama Prefecture)
Shimizu White Peaches from Okayama Prefecture are rare, being harvested only in two weeks during the peak peach season of mid June to late August. They are beautiful in appearance, delicate and soft, and have a sophisticated sweetness and fragrance. Enjoy the “Queen of Peaches”, the ultimate of various peach varieties.
FRUITS-J
Muscat of Alexandria
Pione
(from Okayama Prefecture)
<Muscat of Alexandria> Okayama Prefecture grows 90% of this fruit in Japan. With a yellowish-green skin and high sugar level, it has an exquisite balance of Muscat’s unique fragrance and sweetness. These high-quality grapes are often called the “Queen of Fruit” as even Cleopatra enjoyed eating them.
<Pione> Okayama Prefecture is Japan’s leading producer of the black grape called Pione. Seedless, with a high sugar level, perfect balance of acidity and rich taste. These grapes with a beautiful appearance and taste can grow up to 20g per grape.
FRUITS-J
Bottled Fruit
(White peach, Muscat) (Grown in Okayama)
200 g
Shimizu white peach, Pione grape ... ¥1,296
Muscat of Alexandria ... ¥1,728
Fruit is harvested during peak season, carefully skinned by hand, and preserved in syrup so it can be enjoyed throughout the year. Enjoy the melt-in-your mouth texture of Shimizu white peaches, the slight acidity of large Pione grapes, and the gentle sweetness and unique aroma of Muscat grapes.

Living

House of Rose
Boxtree brush ¥3,132
Boxtree comb ¥1,620
Boxtree comb with handle ¥2,160
Use traditional Japanese hair grooming items made of boxtree wood soaked with camellia oil to help hair from drying out
Imabari Towel Chateau
Face towel ¥2,160
Mini bath towel ¥3,240
Bath tower ¥6,480
Towels from the Imabari region, blessed with a gentle climate and high-quality soft water. These towels boast Japan Quality, with a high absorbency and the finest extra-long staple cotton.
All prices are tax inclusive.

Floor Index

7F Activity Center    
6F Childrenʼs wear
Maternity wear
Toys
Post office
MiKi HOUSE
SANRIO
POLO RALPH LAUREN
familiar
5F Household items Art gallery/kimono Spectacles Tax refund counter WEDGWOOD
ROYAL COPENHAGEN
Richard Ginori
Baccarat
4F Menʼs wear Golf
apparel
Travel items
POLO RALPH LAUREN
Paul Smith
EMPORIO ARMANI
dunhill
3F Womenʼs wear
Jewelleries
Watches
ROLEX
SEIKO
MIKIMOTO
PLEATS PLEASE ISSEY
MIYAKE
2F Womenʼs wear
Bags
Coffee shops
POLO RALPH LAUREN
Paul Smith
agnes b.FAMME
1F Womenʼs accessories
Cosmetics
Stores for overseas brands
CHANEL
Gucci
TIFFANY&Co.
Bottega Veneta
Salvatore Ferragamo
TODʼS
COACH
Tory Burch
SHISEIDO
SK-Ⅱ
COSME DECORTE
BF Foods YOKU MOKU
GODIVA
SAISON FACTORY
Omotecho Branch Stores for overseas
brands Furniture/Home
appliances,
Tour agency
BVLGARI
HUNTING WORLD
MICHAEL KORS
SWAROVSKI
 

Free Wi-Fi

ID/PASS CARD
Tax-free counter on underground or 5F Information Center on 1F
*There are restrictions as to areas where Wi-Fi is available

Cool locker

Coin-operated refrigerator Fees: ¥100 per day (tax included)

Tax-free

Tenmaya offers a one-stop tax exemption service that covers all purchases from various shops throughout Omote-cho Shopping Street.

Applicant Non-permanent residents of Japan
(cannot apply on behalf of others)
Application Period Within the operating hours on the day of purchase
Requirements for
Tax-free products
<General Goods>
Goods like clothes, bags, watches and jewelleries
*Goods that are brought out of customs personally
<Consumer Goods>
Goods like cosmetics, perfume, food

General Goods Consumer Goods General Goods + Consumer Goods
Applicable amount over 5,000 JPY over 5,000 and up to 500,000 JPY over 5,000 and up to 500,000 JPY
Special packaging ×
Used in Japan × ×
Take out of Japan within 30 days within 30 days
Usage For personal usage (not for commercial use)
Documents required
to apply for
tax refund
  1. Receipt for the dayʼs purchase(s) (handwritten receipts are not accepted)
  2. Passport (immigration stamp must be present and photocopied version is not accepted)
  3. Credit card(s) used for purchase(s) (for those who paid via credit cards)
    * The name on credit card, receipt and passport must match
  4. Purchased goods
*Japanese who are not permanent residents of Japan must provide documentation for overseas residence (such as visa or driver license)
*Diplomatic officials stationed in Japan must offer the duty-free cards in their own name
Method of refund Refund through cash (yen)
Refund locations 5F or underground
Other remarks ●Expenses for meals and transportation are not included in the Tax-free scheme
●If customers were to use the goods (that has applied for tax refund) in Japan, consumption tax will be collected upon emigration
●As each country has its own quarantine protocol, some goods may not pass the customs clearance in your country, hence please check the list for your own country

Access

Google Map

AirPlane[ From Okayama Airport / Kansai Airport ]

Transport site

Airport

Train

The official homepage will be translated in english, chinese, and korean using a private automatic translation service.
Please note that as it is a machine translation from an automatic translation system, the translation may not always be accurate.
Also note that after the translation, the content may not be same as in the original japanese page.

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Store Information

Okayama TENMAYA
〒700-8625
2-1-1, Omotecho, Kita-ku, Okayama-shi
TEL: (086) 231-7111
Opening Hours
From 10:00 a.m. to 7:30 p.m.
※We do business every day without taking a rest