boasting a history spanning back 190 years
Tenmaya is a respected, Okayama-original
department store loved by local residents. This
convenient shopping destination offers
everything from leading brands from around the
world to Okayama Prefecture’s own fruit,
cosmetics, clothing, daily goods, and food.
Tenmaya also offers one-stop tax exemption
counters (5F and BF) that cover not only the
department store but also some 30 stores in
nearbyOmotecho Shopping Street, making it
easy for visitors to receive their tax exemptions
for all their shopping all at once.
Credit cards,cash cards and QR code payment that can be used
<Cosmetics>
Find more than 20 famous cosmetic brands from Japan and overseas.
Shiseido Cle de Peau Beaute, SK-II, DECORTE, THREE, POLA, etc.
<Jewelry>
A variety of Japanese brands representing Japanese quality such as MIKIMOTO and SEIKO, and world-famous
brands are available.
SEIKO, MIKIMOTO, etc.
<Fruits>
Okayama is known as the ”Sunny Country” because of its warm climate. We are also known as the “Fruit Kingdom”,
where various delicious fruit such as white peaches,
Muscat grapes, and Pione grapes are harvested. The fresh fruit parfait is very popular.
Cosmetics
cle de peau BEAUTE
-
The secret to glowing, healthy skin? Our new self-(skin)care Key Radiance Care Ritual. The best
ingredients meet cutting-edge Japanese technology and ultimate luxury. Empower your skin in easy, yet
effective, steps.
Products that benefit all ages, skin tones, and types. With continued, daily use, this routine is the key
to beauty wellness.
The Serum(50ml) ¥27,500
Hydro‐Softening Lotion n(170ml) ¥12,650
Protective Fortifying Emulsion n(125ml) ¥13,200
Intensive Fortifying Emulsion n(125ml) ¥15,400
COSME DECORTE
- Moisture Liposome
60 mL ¥14,850
40 mL ¥11,000
Apply this serum after washing your face to experience an amazing moisturizing effect. 0.2 μm diameter
microcapsules of phospholipid penetrate the stratum corneum, and make dry skin moist, smooth and firm.
Decorte's No. 1 moisturizing toner "Moisture Liposome" is recommended for all women who are concerned
about dryness, dullness, and rough skin, etc.
-
POLA
- B.A Lotion
120ml
¥22,000
A rich treatment lotion that instantly nurtures your skin and creates a firm, smooth complexion.
Jewelry
MIKIMOTO
- Pearl necklace
Since successfully cultivating pearls in 1893, MIKIMOTO has reigned as Japan’s top jeweler creating
unwavering beauty.
The high-quality materials, traditional delicate techniques, and sophisticated
designs have opened the doors to Japan’s modern jewelry history, and brought true elegance for the world.
LONGINES
- Record collection
Men’s: L2.820.4.11.6
Ladies: L2.320.4.11.6
Men’s: ¥277,200
Ladies: ¥256,300
Authentic Swiss watchmaker with a tradition of history extending more than 180 years.
Grand Seiko
- Heritage Collection
SBGH205
¥682,000
Japan’s premiere manufacturer of Made in Japan watches.
Sweets
Koeido Honten
- Kibi Dango Dumpling
10-piece set
¥432
“Kibi dango dumplings” are a favorite gift from Okayama. The chewy texture is popular.
Komoyo
- Hareruno Matcha
5-piece set
¥648
Enjoy the bitterness and flavor of matcha with this popular local manju dumpling.
Bashoan
- Dried Sweets
1 piece
¥76~
Colorful sweets represent the seasons of Japan.
Enjoy Japanese sweets having a sophisticated sweetness and gentle texture.
Sozai Side Dishes
Ginza Hageten
- Tempura
Enjoy tempura from the famous “Ginza Hageten”, one of Japan’s finest tempura restaurants. Freshly prepared
tempura features seasonal ingredients filled with umami flavor.
Yozushi
- Sushi
Nigiri 8-piece set
¥1,080
Photo shows Tokujo Special Nigiri ¥2,700
The Seto Inland Sea, where Okayama is located, has strong currents that bring rich nutrition and bait,
making. The fish caught here is delicious, with firm flesh and strong umami. Enjoy “Nigiri Sushi” made
with delicious fresh fish from Okayama.
Fukuran
- Sukiyaki Lunch Box
One serving
¥1,001
Osozai deli shop produced by a long-established meat shop in Okayama. Osozai dishes and bento lunches,
including kushi-katsu, sandwiches, and sukiyaki lunch box, are prepared with select ingredients.
Sake, Wine
Muromachi Shuzo
- Kyoku-daiginjo MUROMACHI JIDAI
720 ml
¥5,500
MUROMACHI JIDAI is made of 100% Omachi rice, and has been awarded 1st place at various international
Liquor Contests, such as MONDE SELECT.
Funao Winery
- Muscat of Alexandria Sparkling Wine
720 ml ¥3,750
Muscat of Alexandria is praised as the queen of fruit.
Large Muscat grapes, of the highest quality, create a sharp yet refreshing taste in this rare and
extravagant wine.
Asahi Shuzo
- DASSAI 23
720 ml ¥5,830
Featuring ultra-polished “Yamada Nishiki”, known as the king of rice for Japanese sake.
Enjoy the delicate aroma and stunning length of finish.
Fruit
FRUITS-J
- Shimizu White Peaches (from Okayama Prefecture)
Shimizu White Peaches from Okayama Prefecture are rare, being harvested only in two weeks during the peak
peach season of mid June to late August. They are beautiful in appearance, delicate and soft, and have a
sophisticated sweetness and fragrance. Enjoy the “Queen of Peaches”, the ultimate of various peach
varieties.
FRUITS-J
- Muscat of Alexandria
Pione
(from Okayama Prefecture)
<Muscat of Alexandria> Okayama Prefecture grows 90% of this fruit in Japan. With a yellowish-green
skin and high sugar level, it has an exquisite balance of Muscat’s unique fragrance and sweetness. These
high-quality grapes are often called the “Queen of Fruit” as even Cleopatra enjoyed eating them.
<Pione> Okayama Prefecture is Japan’s leading producer of the black grape called Pione. Seedless,
with a high sugar level, perfect balance of acidity and rich taste. These grapes with a beautiful
appearance and taste can grow up to 20g per grape.
FRUITS-J
- Bottled Fruit
(White peach, Muscat) (Grown in Okayama)
200 g
Shimizu white peach, Pione grape ... ¥1,296
Muscat of Alexandria ... ¥1,728
Fruit is harvested during peak season, carefully skinned by hand, and preserved in syrup so it can be
enjoyed throughout the year. Enjoy the melt-in-your mouth texture of Shimizu white peaches, the slight
acidity of large Pione grapes, and the gentle sweetness and unique aroma of Muscat grapes.
Living
House of Rose
- Boxtree brush ¥3,190
Boxtree comb ¥1,650
Boxtree comb with handle ¥2,200
Use traditional Japanese hair grooming items made of boxtree wood soaked with camellia oil to help hair
from drying out
Imabari Towel Chateau
- Face towel ¥2,200
Mini bath towel ¥3,300
Bath towel ¥6,600
Towels from the Imabari region, blessed with a gentle climate and high-quality soft water. These towels
boast Japan Quality, with a high absorbency and the finest extra-long staple cotton.
All prices are tax inclusive.
Floor Index
7F |
Activity Center |
|
|
6F |
Children's wear Maternity wear Toys Post office |
MiKi HOUSE SANRIO POLO RALPH LAUREN familiar |
      |
5F |
Household items Art gallery/kimono Spectacles Tax refund counter |
WEDGWOOD ROYAL COPENHAGEN Richard Ginori Baccarat |
     |
4F |
Men's wear Golf apparel Travel items |
POLO RALPH LAUREN Paul Smith EMPORIO ARMANI dunhill |
    |
3F |
Women's wear Jewelleries |
MIKIMOTO PLEATS PLEASE ISSEY MIYAKE |
     |
2F |
Women's wear Bags Coffee shops |
POLO RALPH LAUREN Paul Smith agnes b.FAMME |
      |
1F |
Women's accessories Cosmetics Stores for overseas brands |
Gucci TIFFANY&Co. Bottega Veneta Salvatore Ferragamo TOD'S COACH Tory
Burch SHISEIDO SK-Ⅱ COSME DECORTE |
       |
BF |
Foods |
YOKU MOKU GODIVA SAISON FACTORY |
      |
Omotecho Branch |
Stores for overseas brands Furniture/Home appliances, Tour agency |
BVLGARI HUNTING WORLD MICHAEL KORS SWAROVSKI |
|
WATCH GALLARY |
Watches |
ROLEX Cartier Breguet Chopard |
|

Free Wi-Fi
ID/PASS CARD
Tax-free counter on underground or 5F Information Center on 1F
*There are restrictions as to areas where Wi-Fi is available
Cool locker
Coin-operated refrigerator
Fees: ¥100 per day (tax included)
Tax-free
Tenmaya offers a one-stop tax exemption service that covers all purchases from various shops throughout
Omote-cho Shopping Street.


Applicant |
Non-permanent residents of Japan
(cannot apply on behalf of others) |
Application Period |
Within the operating hours on the day of purchase |
Requirements for
Tax-free products |
<General Goods>
Goods like clothes, bags, watches and jewelleries
*Goods that are brought out of customs personally
<Consumer Goods>
Goods like cosmetics, perfume, food |
|
General Goods |
Consumer Goods |
General Goods + Consumer Goods |
Applicable amount |
over 5,000 JPY |
over 5,000 and up to 500,000 JPY |
over 5,000 and up to 500,000 JPY |
Special packaging |
× |
◯ |
◯ |
Used in Japan |
◯ |
× |
× |
Take out of Japan |
◯ |
within 30 days |
within 30 days |
|
Usage |
For personal usage (not for commercial use) |
Documents required
to apply for
tax refund |
- Receipt for the day's purchase(s) (handwritten receipts are
not accepted)
- Passport (immigration stamp must be present and
photocopied version is not accepted)
- Credit card(s) used for purchase(s) (for those who paid
via credit cards)
* The name on credit card, receipt and passport must match
- Purchased goods
*Japanese who are not permanent residents of Japan must provide
documentation for overseas residence (such as visa or
driver license)
*Diplomatic officials stationed in Japan must offer the duty-free
cards in their own name
|
Method of refund |
Refund through cash (yen) |
Refund locations |
5F or underground |
Other remarks |
●Expenses for meals and transportation are not included in the
Tax-free scheme
●If customers were to use the goods (that has applied for tax
refund) in Japan, consumption tax will be collected upon emigration
●As each country has its own quarantine protocol, some goods
may not pass the customs clearance in your country, hence
please check the list for your own country |
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